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Knowledge Base - Bubble365 Teams App

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General Compatibility Get started Preferences Teams notification Call Notification widget Search widget History widget Activity Hub widget Call Control widget Colleagues widget Switches widget Custom widget Call logging Outbound dialing Teams Phone Mobile Settings

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This article is providing information to users of our software. Information that contains things like, how to install our software, how to use certain options and more. If you want to read this article, you will have to log in with your Red Cactus account.

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With the Search widget, you can instantly search through all your CRM and Teams/Office 365 contacts in one go. The SearchBar searches the following sources (if supported): Contact information in CRM...

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With the History widget, your personal call history is always at your fingertips. Start a new call instantly with a single click on any phone number. Click a timeline item to see a pop-up notification...

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With the Call Control widget, you have full control over your phone calls—provided your telephony platform supports it. From this widget, you can directly operate your desk phone, softphone, or any co...

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From the pop-up notification, you can instantly write a call note that—if supported by your CRM—is automatically saved under the correct contact after the call. If no note is written, the CRM can stil...

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With the Dial Pad widget and the Search widget, you can easily start an outgoing call through your connected telephony system by manually entering a phone number. When using the SearchBar, simply type...

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The Bubble365 Teams App works seamlessly with Teams Phone Mobile. All features of the desktop version are available in the mobile app, including push notifications for incoming phone calls, so you won...

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You can modify various settings. In the top navigation bar, go to Settings. Depending on your assigned permissions and roles, you can make changes either for yourself as a user or for the entire compa...

Knowledge Base - Bubble365 Teams App

Knowledge Base

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